Shipping Policy
Shipping Policy
Shipping Destinations: We currently ship to [list the countries or regions you serve].
Processing Time: Orders are processed within [state the processing time, e.g., 1-3 business days] after payment is received.
Shipping Time: Estimated delivery time is [mention the average shipping time, e.g., 3-7 business days]. Please note that delivery times may vary depending on your location and external factors beyond our control.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting [insert tracking link].
Customs and Duties: Customers are responsible for any customs and duties incurred during international shipping. Please check with your local customs office for more information.
Delivery Delays: In the event of unforeseen delays, we will notify you promptly and work diligently to resolve the issue.
Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
Questions: If you have any questions regarding your order or shipping, please contact our customer support at [insert email address].
Thank you for choosing [LIBERTY STORE]!
Refund Policy
Refund Policy
Last Updated: [Date]
Thank you for shopping at [LIBERTY STORE]. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience while shopping on our site.
1. Returns: We gladly accept returns within [number of days, 15 days] from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
2. Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 7 days].
3. Exchanges: We are unable to process exchanges at this time. If you need a different item, please follow the return process, and place a new order.
4. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [insert contact email or phone number]. We will work with you to resolve the issue promptly.
6. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [insert contact email or phone number].
7. Contact Us: If you have any questions about our Refund Policy, please contact us at [insert contact email or phone number].
Note: This Refund Policy is subject to change without notice. Please review this policy periodically for any changes.
Thank you for choosing [LIBERTY STORE].
Cancellation / Return / Exchange Policy
Cancellation/Return/Exchange Policy
Last Updated: [Date]
Thank you for choosing [LIBERTY STORE]. We want to ensure that your shopping experience with us is as smooth and satisfactory as possible. Please read our Cancellation, Return, and Exchange Policy carefully.
1. Cancellation Policy:
- Order Cancellation: You may cancel your order within [number of hours or days 12 hours] of placing it. Please contact us at [insert contact email or phone number] with your order number to initiate the cancellation.
- Custom or Personalized Orders: Unfortunately, we cannot accept cancellations for custom or personalized orders once they have been processed.
2. Return Policy:
- Eligibility: We accept returns within [number of days, e.g., 30 days] from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
- Return Process: To initiate a return, please contact us at [insert contact email or phone number] with your order number and reason for return. We will provide you with further instructions.
- Refund: Upon receipt and inspection of the returned item, we will process your refund. Refunds will be credited to the original method of payment within [number of days, e.g., 7 days].
3. Exchange Policy:
- Exchanges: We currently do not process direct exchanges. If you need a different item, please follow the return process and place a new order for the desired item.
4. Shipping Costs:
- Return Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective product.
5. Damaged or Defective Items:
- Notification: If you receive a damaged or defective item, please contact us immediately at [insert contact email or phone number]. We will provide instructions on how to return the item or resolve the issue.
6. Contact Us: If you have any questions about our Cancellation, Return, and Exchange Policy, please contact us at [insert contact email or phone number].
Note: This policy is subject to change without notice. Please review this policy periodically for any updates.
Thank you for choosing [LIBERTY STORE].
