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Cancellation Policy:

At RFound, we understand that circumstances may arise where you need to cancel your order. We strive to make the cancellation process as seamless as possible for our customers. Please review the following guidelines regarding cancellations:

1. Cancellation Window: You may cancel your order within [insert number] hours of placing it. After this window has elapsed, your order may have already been processed and cannot be canceled.

2. Cancellation Procedure: To cancel your order, please contact our customer service team at [insert contact information] as soon as possible. Provide your order details, including the order number and items to be canceled. Our team will assist you in canceling your order and provide any necessary assistance.

3. Refund Process: If your order is successfully canceled within the cancellation window, we will issue a full refund to your original payment method within [insert number] business days. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

4. Late Cancellations: Cancellations requested outside of the cancellation window may not be possible, as your order may have already been processed or shipped. In such cases, please refer to our Return Policy for further assistance.

Return Policy:

We want you to be completely satisfied with your purchase from RFound. If for any reason you are not satisfied, you may return eligible items within [insert number] days of receipt, subject to the following conditions:

1. Eligibility: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Certain items, such as personalized or custom-made products, may not be eligible for return.

2. Return Procedure: To initiate a return, please contact our customer service team at [insert contact information] to request a Return Merchandise Authorization (RMA) number. Include your order details and reason for the return. Once approved, our team will provide instructions for returning the item.

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part. We recommend using a trackable shipping method to ensure the safe return of your item.

4. Refund Process: Upon receiving and inspecting the returned item, we will issue a refund to your original payment method within [insert number] business days. Refunds will be for the purchase price of the item, excluding any shipping or handling fees.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect for verification purposes.

6. Non-Returnable Items: Certain items, such as opened software, consumables, or items without their original packaging, may not be eligible for return. Please check the product description or contact us for clarification before making your purchase.

These policies outline the procedures and guidelines for canceling orders and returning items at RFound. We strive to provide exceptional customer service and ensure a positive shopping experience for all our customers. If you have any questions or concerns regarding cancellations or returns, please don't hesitate to contact us for assistance.