Border Shahi Embroidery With Neck Embroidery Dupatta 3Pcs

Cancellation, Return, and Exchange Policy

At The Real Store by Huzaifa, we value your satisfaction and strive to provide you with an enjoyable shopping experience. Please take a moment to review our policies regarding cancellations, returns, and exchanges.

1. Cancellation Policy

1.1. Order Cancellations Before Shipment

You may cancel your order free of charge if it has not yet been shipped. To cancel an order, please contact our customer support team immediately at 03118432355. If your order has already been processed and shipped, our return policy (section 2) will apply.

1.2. Cancellation of Customized Orders

Please note that orders for customized or personalized items cannot be canceled once the customization process has begun.

2. Return Policy

2.1. General Return Guidelines

We want you to be satisfied with your purchase. If, for any reason, you are not completely happy with your order, you may return eligible items within 30 days of receiving your order. To initiate a return, please follow these steps:

• Contact our customer support team at 03118432355 to request a return authorization.
• Provide your order number and a detailed reason for the return.
• The item(s) must be in their original condition, unopened, with all tags and packaging intact.

2.2. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid return label.

2.3. Restocking Fee

Please be aware that a restocking fee may apply to certain returns, especially for items that require additional handling or are returned outside of the specified return window. Any applicable restocking fees will be communicated to you during the return process.

2.4. Refunds

Refunds will be issued using the original payment method once we receive and inspect the returned item(s). Please allow 3 business days for the refund to appear in your account, as processing times may vary depending on your financial institution.

3. Exchange Policy

3.1. Eligibility for Exchanges

If you received a damaged or defective item, we will gladly exchange it for the same item. Please contact us immediately to report any issues.

3.2. Process for Exchanges

To request an exchange, please contact our customer support team at 03118432355. We will provide instructions on how to return the damaged or defective item and will promptly send you a replacement.

4. Contact Us

If you have any questions or need further assistance regarding our policies, please don't hesitate to contact our customer support team at 03118432355. We are here to assist you and ensure your shopping experience is enjoyable and hassle-free.